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Feedlio Brands

An AI inbox that
knows your business.

Feed it your docs, links, and policies. Feedlio Brands answers customers on WhatsApp, Telegram, Slack, and Messenger — confidently when it can, and handing off to your team when it can't.

AI support, built in

Give every workspace an inbox that knows the answers.

One knowledge base drives grounded, confidence-gated replies across every channel your customers already use.

A knowledge base it actually cites

Upload files, paste links, or write quick notes. Feedlio chunks and indexes them, then cites the source behind every AI reply.

Confident enough to send, honest enough to ask

Set a confidence threshold per channel. Above it, replies go out automatically. Below it, a teammate gets the draft instead.

One inbox for every conversation channel

WhatsApp, Telegram, Slack, and Messenger conversations land in a single brand inbox, with AI drafts ready for review or already sent.

01Create

Set up a brand profile in minutes

Add your name, website, and tagline, then pick a category and accent color so every teammate sees the same identity.

Name, website, and tagline in one form
Category and accent color for visual identity
A short description that gives AI context
Northwind Coffee Co.
northwindcoffee.com
Small-batch, ethically sourced coffee for people who care where it comes from.
Food & Beverage#5b3e96Friendly tone
02Knowledge

Teach it with docs, links, and notes

Upload a policy PDF, paste a help-center link, or write a quick note. Feedlio chunks and indexes each source so AI replies can cite it.

Files, URLs, or plain text — pick what's fastest
Each source tracks its own indexing status
AI replies cite the exact source they drew from
Knowledge base
refund-policy.pdfIndexed
feedlio.app/help/shippingIndexed
Holiday return windowIndexing…
03Channels

Connect where your customers message you

Link WhatsApp, Telegram, Slack, or Messenger, then set a confidence threshold that decides when AI can reply on its own.

WhatsApp, Telegram, Slack, and Messenger support
One confidence threshold per channel
Escalate to a teammate after N unresolved turns
Channels & guardrails
WhatsApp
Telegram
Slack
Messenger
Confidence threshold75%
04Inbox

Let AI answer, and know when it shouldn't

Confident replies go out automatically, grounded in your knowledge base. Anything below the threshold waits for a teammate instead.

Every reply shows its confidence and cited source
Auto-send above the threshold, draft below it
One inbox for every connected channel
Priya94% confident
When will order #4021 arrive?
cites shipping-policy.pdf
Order #4021 shipped yesterday — tracking for Thursday delivery.
Auto-sent·Escalates below threshold

Ready to put your inbox on autopilot?

Start free — no card required. Set up your first brand profile in under five minutes.

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