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Refund Policy

Effective Date: Oct 21, 2026

In short

  • Try paid plans free for 7 days.
  • Not happy? Get a full refund within 14 days of your first payment, on monthly and annual plans.
  • Cancel anytime. You keep your plan until the end of the period you have paid for, and you won't be charged again.
  • Charged by mistake? We always refund duplicate or incorrect charges.

1. Free trial

Paid plans come with a 7-day free trial, so you can try Feedlio before you pay. If you cancel before the trial ends, you will not be charged.

2. 14-day money-back guarantee

If Feedlio isn't right for you, you can ask for a full refund within 14 days of the first payment for a new paid subscription. This applies to both monthly and annual plans.

The guarantee covers the first payment of a subscription only, and each customer can use it once. When the refund is made, your subscription is cancelled and your account moves to the Free plan.

3. Renewals

Renewal payments (the payments after your first one, monthly or annual) are not refundable. You can cancel at any time before your next renewal date to avoid being charged again.

Forgot to cancel? If you contact us within 48 hours of a renewal charge and haven't used your paid plan since that charge, we will refund it.

4. Cancelling your subscription

You can cancel anytime in Settings → Subscription. Cancelling stops future payments. You keep your current plan until the end of the period you have already paid for, and then your account moves to the Free plan.

Apart from the 14-day money-back guarantee, we do not give partial refunds for the unused part of a billing period.

5. AI credits, images and add-ons

Extra AI credits, AI images and other one-time add-ons are not refundable once any part of them has been used.

The money-back guarantee is meant for trying Feedlio in good faith. We may refund only part of a payment, or decline a refund, if a large share of the plan's AI credits, AI images or video renders has already been used, or if we see misuse such as repeated sign-ups to claim refunds.

6. Billing mistakes

If you were charged twice, charged the wrong amount, or charged after you cancelled, tell us and we will refund the incorrect charge in full.

7. Your legal rights

Nothing in this policy limits any rights you have under the consumer protection laws of the country where you live.

8. How to ask for a refund

  • Email support@feedlio.io from the email address on your Feedlio account.
  • Include the date and amount of the payment.
  • Telling us why helps us improve, but it is optional.

Refunds go back to the payment method you used. Card refunds usually appear within 5–10 business days, depending on your bank.

9. Changes to this policy

We may update this policy from time to time. The version on this page applies to payments made while it is in effect. See also our Terms and Privacy Policy.